Menu
864.583.1222

Privacy Policy

Home/Privacy Policy

Last updated 01/09/2025

This privacy policy (“Privacy Policy”) describes how and why Carolina Plastic Surgery, PA (“Company,” “we,” “us,” or “our”) might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you (i) visit our website at carolinaplasticsurgery.com (the “Website”) and/or (ii) engage with us in other related ways, including any sales, marketing, or events.

PLEASE REVIEW THIS PRIVACY POLICY AND THE TERMS & CONDITIONS FOR THE WEBSITE CAREFULLY. YOUR USE OF THIS WEBSITE SIGNIFIES YOUR AGREEMENT TO THIS PRIVACY POLICY AND THE TERMS & CONDITIONS.

Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you disagree with our policies and practices, please do not use our Services. If you still have questions or concerns, please get in touch with us at [email protected]

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us or that is collected automatically when you express interest in obtaining information about us or our products and services, participate in activities on the Services, or contact us.

Personally Identifiable Information (“PII”)
The personally identifiable information (“PII”) we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. PII refers to information that may specifically identify an individual or business, and may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Job titles
  • Contact preferences
  • Contact or authentication data
  • Any other identifiers you may be prompted to provide in connection with accessing or using the Website and/or Services

Protected Health Information (“PHI”)
We may be required or permitted to use or disclose health information that may identify an individual and relates to their past, present, or future physical or mental health or condition, and related health care services. This is known as Protected Health Information (“PHI”), which may be generated when we provide care or health services. Please click here for disclosures and information regarding our compliance with the Privacy Rule of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA Privacy Rule”).

Non-Personally Identifying Information (“Non-PII”) Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Services. This Non-Personally Identifying Information (“Non-PII”) does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This data is primarily used to maintain the security and operation of our Services and for internal analytics and reporting purposes.

The information we collect includes:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and record in log files. Depending on your interaction with us, this log data may include your IP address, device information, browser type, settings, and information about your activity in the Services (such as date/time stamps, pages viewed, searches, and other actions you take like which features you use). It may also include device event information, such as system activity, error reports (sometimes called “crash dumps”), and hardware settings.
  • Device Data: Information about the device you use to access our Services, such as your computer, phone, tablet, or other device. Depending on the device used, this device data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data: Information about your device’s location, which can be either precise or imprecise. The amount of information we collect depends on the type and settings of your device. We may use GPS and other technologies to collect geolocation data, which may reveal your current location (based on your IP address). You can opt out of allowing us to collect this information by refusing access or disabling your Location setting on your device. However, opting out may limit your ability to use certain aspects of the Services.

2. DO WE USE COOKIES OR OTHER TRACKING TECHNOLOGIES?

Like many businesses, we collect information through cookies and similar tracking technologies. We may use cookies, web beacons, and pixels to access or store information when you interact with our Website and Services.

Cookies
Cookies are small files placed on your computer’s hard drive by the Website and/or Services to deliver content specific to your interests, save passwords, and for other purposes. Most web browsers have a “help” section that provides more information about cookies. Please refer to this section for details on how to receive notifications when you receive a new cookie and how to disable cookies. While accepting cookies is not a requirement to browse the Website, some areas and features of the Website and/or Services may require cookies to function properly.

The Website uses Google remarketing to advertise online using text or image ads across the Google Display Network. Remarketing allows us to show relevant ads to individuals who have previously visited our site when they visit other sites on the Google Display Network, which includes a group of over a million websites, videos, and apps where ads can appear.

For remarketing, a third-party DoubleClick cookie is used to enable ads like AdWords on the Google Display Network. When users visit the Website, a few lines of code place an anonymous browser cookie that records the site visit, without storing sensitive personal information like names or addresses. The cookie expires after a set period, typically 30 or 60 days.

We will not run remarketing ads that collect personally identifiable information (PII) or create remarketing lists that target users in ways prohibited by Google. Visitors may opt out of Google’s use of cookies by visiting the Ads Preferences Manager. Additionally, visitors can opt out of third-party vendors’ use of cookies by visiting the Network Advertising Initiative opt-out page.

Web BeaconsWeb beacons (also known as clear gifs, pixel tags, or web bugs) are tiny graphics with unique identifiers embedded in the code of a webpage. These monitor traffic patterns, track users across different pages on our site, communicate with cookies, and help us understand whether you came to the Website from an online ad displayed on a third-party website. Web beacons also help improve the performance of the Website and/or Services.

Third-Party Tracking Technologies
Some content, including advertisements, on the Website and/or Services is provided by third parties, such as advertisers, ad networks, and application providers. These third parties may use cookies, web beacons, or other tracking technologies to collect information about you when you use the Website. The information they collect may be linked to your personal information or used to gather information about your online activities across different websites and online services. These third parties may use this data to serve interest-based ads or other targeted content. We do not control these third-party tracking technologies or how they are used. If you have questions about ads or other targeted content, please contact the relevant provider directly.

3. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for various reasons depending on how you interact with our Services, including:

  • To deliver and facilitate services: We may process your information to provide the services you request and ensure smooth delivery.
  • To respond to inquiries and offer support: We may use your information to address your inquiries and resolve any issues you may have with our services.
  • To send administrative information: We may process your information to send you important updates, including changes to our terms, policies, and other service-related communications.
  • To enable user-to-user communications: If you choose to use features that allow interaction with other users, we may process your information to facilitate those communications.
  • To request feedback: We may use your information to request feedback and contact you about your experience with our services.
  • To send marketing and promotional communications: With your consent and in accordance with your preferences, we may process your personal information for marketing purposes. You can opt out of marketing emails at any time. For more details, please refer to “WHAT ARE YOUR PRIVACY RIGHTS?” below.
  • To deliver targeted advertising: We may process your information to create and display personalized content and ads based on your interests, location, and other relevant factors.
  • To post testimonials: If you submit testimonials or other user-generated content (as defined in our Terms & Conditions), we may post such content on our Services, which may include personal information.
  • To evaluate and improve our Services, products, marketing, and user experience: We may process your information to identify usage patterns, assess the effectiveness of promotional campaigns, and enhance our Services, products, and overall user experience.
  • To assess marketing and promotional campaign effectiveness: We may use your information to understand how to tailor our marketing efforts and promotional campaigns to better suit your needs.
  • To comply with legal obligations and protect our rights: We may process your information to fulfill our legal obligations, respond to legal requests, and assert or defend our legal rights.
  • To fulfill other purposes: We may process your information for other purposes as described to you at the time of collection.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Vendors, Consultants, and Other Third-Party Service Providers
We may share your personal information with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to carry out their work. The categories of third parties we may share your personal information with include:

  • Ad Networks
  • Communication & Collaboration Tools
  • Sales & Marketing Tools
  • Social Networks
  • Retargeting Platforms

Other Situations Where We May Share Your Information

  • Business Transfers
    We may share or transfer your information in connection with or during the negotiation of any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
  • When We Use Google Maps Platform APIs
    We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). To learn more about Google’s Privacy Policy, please refer to this [link]. We may obtain and store your location data on your device (“cache”). You can revoke your consent at any time by contacting us using the contact details provided at the end of this document.
  • Google Analytics
    We will not (and will not allow any third party to) use Google Analytics or any other statistical analytics tool to track or collect your personally identifiable information (PII). Google will not associate your IP address with any other data held by Google. Neither we nor Google will link an IP address to a user’s identity. We will not associate any data gathered from this site with any PII unless you explicitly submit that information via a form on the Website. For more information on opting out of Google Analytics, click here.
  • Affiliates
    We may share your information with our affiliates, who are required to honor this Privacy Policy. Affiliates include our parent company, subsidiaries, joint venture partners, and other companies that we control or that are under common control with us.
  • Business Partners
    We may share your information with our business partners in order to offer you certain products, services, or promotions.
  • Legal Obligations
    We may disclose your personal information, including PII, if required by law or if we believe, in our sole discretion, that disclosure is reasonably necessary to:
    (a) comply with federal, state, or local laws, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by law);
    (b) protect or defend our rights or property or those of a third party;
    (c) protect someone’s health or safety, such as when harm or violence against any person (including you) is threatened; and/or
    (d) prevent fraud.
  • Aggregate Information
    We may share aggregate information that does not include PII. We may also disclose Non-PII with third parties for industry analysis, demographic profiling, and other purposes. Any aggregate information shared in these contexts will not contain your PII or Non-PII.

5. THIRD-PARTY WEBSITES

The Website and/or Services may contain links to websites owned and operated by third parties. We are not responsible for the privacy practices or content of these external sites. We recommend that you review the privacy, security, and data collection practices of these third parties directly before providing any personal information to them

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal obligations).

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If deletion or anonymization is not possible (for example, if your information is stored in backup archives), we will securely store your personal information and ensure it is isolated from any further processing until deletion becomes possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures to protect the personal information we process. However, despite our best efforts to secure your information, no electronic transmission over the Internet or data storage system can be guaranteed to be 100% secure. As such, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to breach our security and access, steal, or alter your information. While we strive to protect your personal information, the transmission of such information to and from our Services is at your own risk.

The safety of your information also depends on you. If we have provided you (or if you have chosen) a password to access certain parts of our Website and/or Services, you are responsible for keeping this password confidential. We advise against sharing your password with anyone. Additionally, we encourage you to be cautious when sharing information in public areas of the Website, such as message boards, as the information you post may be accessible to any user of the Website and/or Services.

All personally identifiable information (PII) and non-personally identifiable information (NPI) you provide must be accurate, complete, and up-to-date. You are responsible for notifying us of any changes to your personal information.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under the age of 18. By using our Services, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor and consent to their use of the Services.

If we discover that we have inadvertently collected personal information from a user under the age of 18, we will deactivate the account and take reasonable steps to promptly delete the data from our records. If you become aware of any data we may have collected from children under 18, please contact us at [email protected].

9. WHAT ARE YOUR PRIVACY RIGHTS?

Withdrawing Your Consent
If we are processing your personal information based on your consent, whether express or implied, you have the right to withdraw that consent at any time. You can withdraw your consent by contacting us using the contact details provided in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below.
Please note that withdrawing consent will not affect the lawfulness of the processing that occurred before the withdrawal, nor will it affect the processing of your personal information based on other lawful grounds, as permitted by applicable law.

Opting Out of Marketing and Promotional Communications
You can unsubscribe from our marketing and promotional communications at any time by clicking the “unsubscribe” link in the emails we send or by contacting us using the details in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below. Once unsubscribed, you will be removed from our marketing lists.
However, please note that we may still send you service-related communications, such as account management updates, responses to service requests, or other non-marketing communications.

Sharing Your Information with Third Parties
If you prefer that we do not share your information with nonaffiliated or non-agent third parties for promotional purposes, you can contact us using the details in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below.

Cookies and Similar Technologies
Most web browsers are set to accept cookies by default. If you prefer, you can configure your browser settings to remove or reject cookies. Please note that rejecting cookies may affect certain features or services of our Services.
We do not control third parties’ collection or use of your information for interest-based advertising. However, these third parties may offer you the ability to opt-out of having your information collected or used for such purposes. To opt out of interest-based advertising by advertisers on our Services, please visit http://www.aboutads.info/choices/.

10. YOUR STATE PRIVACY RIGHTS

Residents of certain states, including California, Nevada, Colorado, Virginia, and Utah, may have additional rights and choices regarding their personal information. If you have any questions or comments about your privacy rights, please feel free to email us at [email].

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, as well as some mobile operating systems and applications, offer a Do-Not-Track (“DNT”) feature or setting that allows you to signal your preference not to have your online browsing activities monitored or collected. Currently, no universal technology standard for recognizing and implementing DNT signals has been established. As a result, we do not respond to DNT browser signals or any other automatic mechanisms that communicate your preference not to be tracked online. If a standardized approach to online tracking is adopted in the future, we will update this Privacy Policy to reflect that practice.

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Under applicable law, you or someone legally authorized to act on your behalf (your “authorized agent”) may request to access, correct, or delete your personally identifiable information (PII). You may also request to know or delete PII on behalf of your child, if applicable. To make a request or exercise your rights, you can:

  • Email us at [email protected] 
  • Call us at 864-583-1222
  • Send a written request by mail to:

Carolina Plastic Surgery
100 E. Wood St. Suite 100
Spartanburg, SC 29303

Your request must provide sufficient information to allow us to reasonably verify your identity or authority to make the request. It should include: (i) the state in which you reside;
(ii) a description of your request or exercise of your rights, with enough detail to help us understand, evaluate, and respond; (iii) identifying personal information.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm your information.

We will only use the information provided in the request to verify the requestor’s identity or authority to make the request. We may not fulfill a request to change information if we believe it would violate any law, or legal requirement, or lead to incorrect information.

Please note that we cannot delete your personal information unless we also delete your account, if applicable. Additionally, we may not accommodate a request to change information if we believe the change would violate any legal requirements or result in incorrect information.

13.APPLICABLE LAW

We operate and control the Website and provide the Services from within the United States. The Website is not intended to subject us to the laws or jurisdiction of any state, country, or territory other than the United States. We do not represent or warrant that the Website or Services are suitable for use in any specific jurisdiction. Individuals who choose to access the Website and/or Services do so at their own risk and are responsible for ensuring they comply with all applicable international, federal, state, and local laws, rules, and regulations.

14. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this Privacy Policy periodically. Any updated version will include an updated “last updated” date, and the changes will take effect as soon as the updated policy is accessible. If we make significant changes to this Privacy Policy, we may notify you either by posting a prominent notice of the changes or by sending you a direct notification. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us or contact us by post at:

Carolina Plastic Surgery, PA

100 E. Wood St. Suite 100

Spartanburg, SC 29303